HOW I CAN HELP.

As a sports or events organization:

You guess more than you know.
You could not tell me what specific actions you take as an organization that creates a fan or customer of your brand.
You do not know how many unique audiences do you have in your customers.
You do not know if you have all the necessary data to be able to make decisions for your customers.
You have not mapped the data you have available to you.
Automation is still new to you, but you’d love to use it.
You do not have a customer service plan or know why its important.
You know what data could do, if you had more time to put it together.
You hear that data is valuable, but not sure as to how.
Not sure what builds emotional capital with your customers.
You are not sure if your overall experience creates return customers?
Is your experience curated to those who attend your experience?
Unsure what metrics tell you you are improving your experience?